You can unconditionally change all orders you place on our site. No Prepaid Exchanges Accepted! Things to Know About Change; You can change the product or products you want to return in their own packaging, unused, with the label intact and not losing their salability, within 14 days from the date of receipt (You have the right to change within 14 days from the date of delivery of the order, not the date you place the order.) You can change it for other products or products you choose. You must send the products to be exchanged with the cargo company that we will indicate to you. Automatically when we receive your cargo  kilincahmet092@gmail.com  e-mail is sent from. Necessary Steps for Change; For the change on the shipping note sent with your order, send the product against us with the courier company specified to you. It will speed up the process if you write the product you want directly in the empty space on the order note with its color and size. When your cargo reaches us, we will check it and contact you for your exchange product information. Then, your exchange order will be shipped by adding a shipping fee of 15 TL (+4TL is added for Payments at the Door) to the address you specified (Your counter-paid shipments are covered by us and only the shipping cost is reflected when sending cargo from us again.) How Do I Follow the Change Process? You will be contacted and informed about the whole process. In addition, you can get information about your changes via the e-mails we will send to you and the hergünbayram.com support line. 
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Returns are not accepted except for incorrect and damaged product shipments! No Invoice Returns Are Accepted! You can find the steps and general information to be followed for the return process in the continuation of our article; Things to Know About Returns; Returns are accepted only for orders that are incomplete, incorrect or damaged by us. Returns are not accepted in external situations. It will be sent to us by the cargo we have agreed upon, and in the return process, the fixed shipping fee of 18 TL (+6 TL for Payments at the Door) will be deducted from the order and your payment will be made to the bank account you have specified. Required Steps for Return; For the exchange on the shipping note sent with your order, send the product against us with the agreed cargo contract numbers. When your cargo reaches us, we will check it and contact you for your bank account information. Then, the shipping fee will be deducted and your refund will be made to the bank account you specified. How Do I Follow the Return Process? You will be contacted and informed about the whole process. You can also get information about your changes via the e-mails we will send to you and each support line.
 
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